Now might be the perfect time to get some additional training and add to your resume.
SOWELA Technical Community College is offering FREE (space is limited to 400) online customer service training for the hospitality industry in Southwest Louisiana provided through the American Hotel & Lodging Educational Institute, a globally-recognized provider of hospitality and tourism training. This educational opportunity can sharpen your customer service skills and boost your value to your employer. The training is appropriate and recommended for all front-line employees that have any direct access to guests.
The online training takes about two hours to complete and prepares the participant for the Certified Guest Service Professional (CGSP) Exam. The CGSP exam consists of 30 multiple-choice questions that must be answered in one hour. The student must achieve a minimum score of 70% to earn the CGSP certificate. Recognized worldwide, the CGSP is the highest acknowledgment of guest service excellence for hospitality and tourism employees.
SOWELA Technical Community College is offering, for a limited time, complimentary access to online customer service training for those interested in the Hospitality Industry in Southwest Louisiana. Th...