A day full of tennis with family calls for a delicious lunch. Kids Eat Free* at Holiday Inn locations AND Arthur Ashe Kids’ Day at the US Open on August 24th. We’re there. So you can be too. ihg.cm/P5qbmL #BeThereIRL *Terms Apply ... See MoreSee Less
PLEASE READ THE FOLLOWING IF YOU EVER PLAN ON STAYING WITH ANY IHG Corporate LOCATION ESP HOLIDAY INN EXPRESS & SUITES FULTON, MS!!!!
So let me give you guys in detail MY PERSONAL experience with this company and the chain business they associate themselves with. I stayed at HOLIDAY INN & SUITES in FULTON, MS for one night. I forgot a very important, expensive piece of luggage, that I called ab immediately. Was told housekeeping would give me a call the next morning.. that didn’t happen. So the story goes on.. After 2 weeks of calling the hotel and not getting an answer from housekeeping or the general manager, I finally reached her and she said “come on in and look through our storage rooms to see if it was overlooked. There will be two ladies here that would be more than happy to show you our storage rooms. I get to the hotel, inform the lady at the front desk as of why I am there and who I talked to. Her immediate response was “I’m not doing that” I stated that I had spoke with the manager that was there earlier who told me to come and she cut me off and said “look dude I’m just telling you facts”. After that I blew a gasket. I said “okay, well I’m stepping out and making some phone calls, but be prepared to give your name and a statement to the police when they get here. So I did it. I not only filed a complaint with IHG CORPORATE but the Fulton Police Department as well. I gave them my statement and presented the receipts I had. After all this still no word from holiday inn Fulton. Finally after calling IHG for the millionth time they, IHG, sends an email to Angela Byars telling her to get in contact with me. She instead leaves a voicemail saying their Insurance claims department would be reaching out. She gave my information to Janice Buchanan Duncan. I submitted every receipt and price tag that I had. And what price tags and receipts I didn’t have I had pictures of. Today more than 2 months down the road they have yet to fix the issue, they have yet to return a phone call, or even email back. You know I find it funny that Fusion Hospitality’s webpage point blank says “We believe in a passionate commitment to our investors, our team and associates, and our guests. We believe in having integrity and respect in everything we do. With those two things at our forefront, success will naturally follow.“ Luckily I did file a police report and they will have to appear in small claims court before they can sweep this one under the rug. And lord please help whoever stole 5k worth of my stuff. I pray they needed it more than me and for you to come into my heart and make me not so bitter about it. I fully believe that if you are hiring trashy people with a not so great background, this is what happens. Anywho just wanted to share this.
IHG Careers, IHG Rewards Club, Holiday Inn Express Hotel Fulton, Holiday Inn Club Owners Page, Not Affiliated with Corporate, Holiday Inn, Tupelo Chamber Of Commerce, Holiday Inn Express, Holiday Inn & Suites Tupelo North, Fusion Hospitality, Shanti Construction, Fulton Police Department, Tupelo Police Department, Orbitz, trivago, priceline, Expedia, Candlewood Suites, Hotels.com, Booking.com
GM fromHoliday Inn & Expess Suites Fulton MS “
We have provided all the information to our insurance carrier, and they will be handling this issue moving forward. They will be in touch with you as soon as possible.
Holiday Inn Express & Suites 1505 South Adams Street Fulton, MS 38843 662-862-5505 email@example.com”
Moving on I wasn’t contacted by any insurance company. I sent two follow up emails because no one contacted me and I was given this information
The person in our corporate office that can provide that information is out until Monday morning. I will send you the name of the insurance providor when they return my call Monday.
Her next reply: I have sent all information that you have provided to us and our local police department to the appropriate parties. I apologize for the inconvienance.
Holiday Inn Express & Suites 1505 South Adams Street Fulton, MS 38843 662-862-5505 firstname.lastname@example.org
This extremely crappy company will not make anything right. See you in court!!!
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