My husband and I were in your Russellville, Arkansas store on a Wednesday evening at 6:30. I ordered the 4 piece chicken with mashed potatoes and gravy and cabbage. I took one bite out of the chicken and could tell immediately it was not fresh nor were the potatoes. I asked our server and she said it was cooked periodically during the day. It was the worst fried chicken I have ever had. Our server, Olivia, was extremely helpful and offered a different entree. I got the country fried steak after asking if it would be fresh. I was assured it was. She also offered cake on the house which I refused. The steak was tough and I did not eat it
I will more than likely never go to your restaurant again.it has always been one of my favorite places but no more.
Shame on you for lowering your standards
Last night went to cracker barrel Mac and cheese, pinto beans and chicken dumplings. The Mac and cheese wasn't as good as is usually is. I'll go at lunch next time. Last night was later in the day.
I have had good, not so good and bad meals at CB. They are out of my way so I do not go often but used to eat there a lot, when traveling. Worst was Alma Ar. Bacon not close to done, returned it. Got it back as I was finishing my meal and it was burned. Know some cooks do stuff like that deliberately when what the cook is sent back.
Yep, was sure looking forward to blueberry pancakes after waiting for forty minutes for our meals. Brought food but brought plain pancakes. Get to wait some more. Couples came in right before us , ordered got their food and was leaving before they returned with my blueberry pancakes.
Seems they are short people to cook...... why isn’t someone helping the manager get the food out with a reasonable time.
The poor guy setting across from us...... frowned at us wondering when he was going to get his food. I said I guess it wasn’t our night. Everyone else seemed to have got their food.... and we are still waiting for food. I suggest someone get to the Leeds, Alabama store and help get the food out and served to the customer........ They have a new manager and he needs help. Show him you care....... that you want his store to do well, I do too. This has happened twice to us just recently. Counting on someone to help get this place back on track !!
I was there this morning for breakfast after another doctor visit not a very good year so far 2020.
Have never had a bad meal at Cracker Barrel. Unfortunately, closest is 2 hours away. Some pecan pancakes sound really good right now!
Best pancakes in the world. I'm tried making them at home and can't even come close. And they serve them around the clock.
Cracker Barrel was one of my favorite restaurants but lately it’s become horrible. Food is very skimpy and most of the time when you order meatloaf, they are out!! Quality of the food seems to have gone down over the years too. What a shame!!
We went to the Russellville store a few months back and it was bad, never go back again
My daughter and I just ate at one in Lake City/Rocky Top TN!!! Where we both work!!! We had good ole’ gravy and biscuits and bacon!!
Pasadena California would be a great location for a Cracker Barrel...then I could taste those awesome looking pancakes 😃😃
Sorry you had bad experiences. I never have. Here in Florida. Alabama Mississippi Tennessee and Missouri. Great food. Maybe it’s just certain cities
We have to drive an hour to eat at a CB...wish they would build one closer. Never had a bad meal.
I got coupons in mail & just noticed 1 was dated 12/20/19 & the other 1/30/20 was planning on using them this week or next can I still use 1 from 12/20/19 ?
Cracker Barrel is one of my favorite restaurants. My husband and I enjoy all the comfort foods. I especially like the shop! I like looking around and shopping while waiting to be called into the restaurant, when it is crowded. Glad it is usually not a long wait. Have requested a few times the options of almond milk, soy or coconut milk so that those that are lactose intolerant can enjoy a cup of coffee, a cup of hot chocolate or one of your special beverages. Hope this request will be reconsidered. Will be going to one of your restaurants again soon. Thank you.
Love cracker barrell. My husband and i ate at one last week. We had chicken dumplings, pintobeans, and fried okra. It was delicious! Love their breakfast too.
Looking forward to my favorite blueberry pancakes & warm blueberry syrup once I get to a Cracker Barrel. No stores in the EUP of MI.
Ate at Myrtle beach Cracker Barrel yesterday the food was wonderful and my server was excellent!
I love Cracker Barrel, the pancakes are so good and I love their coffee and iced tea. They have so many good items on the menu.
Blueberry pancakes and blueberry syrup are amazing.
Always enjoy Cracker Barrel Old Country Store! Always want to linger a little longer after enjoying our meal there!
This is my favorite favorite restaurant I just wish we had one closer to me. I would be in there EVERYDAY. Keep up doing a fantastic job and wish you will build on closer to Sonora, CA.
Most Sunday mornings, my husband and I drive 45 minutes to have breakfast at the Cracker Barrel in Newnan, GA, outside of Atlanta. We always ask to sit in Dale’s section - best waitress anywhere - and we love their breakfast!
The last time I was at cracker barrel I was so disappointed. The portions were so small and the food was not hot!
I love Cracker Barrel. My first experience with Cracker Barrel was in 1988 in Tennessee when I traveled from California to visit family I had never met. Delicious!
I love their clothes! I've bought all my great granddaughter 's seasonal outfits there since she was born 4 years ago! I also buy for myself! When asked what I want for Christmas or birthday I always say, cracker barrel gift cards please.
I love the store at Cracker Barrel! They have such cute things! Shop there all the time! I use to eat at the restaurant at least once a week until they want to charge for toast with their eggs if you order them with pancakes, if you don’t order them with pancakes you won’t be charged for toast! That is ridiculous! Then the manager is rude, call the home office and the only thing they can say is “I don’t know what to tell you”, well they just lost my business and my family’s business too over toast! Bad way to do business I think! They should close the restaurant and just go into retail!!!
I always order tea for all our get togethers and it was $3.99 a gallon so for Thanksgiving I called and it was $3.99 for a half gallon. Doubled in price! Needless to say was ordered somewhere else. Same as sourdough bread they want $5.50 a loaf. Outrageous!
And they have the cutest clothes
Be great when one on Kernersville NC opens soon!!
Is there one in Northport, mississippi
Just can’t take the bad comments
It sure isn't TRASH BARREL
Angie Evans Dougherty I totally thought this was one of your daughters
Maybe then we can get meatloaf Brandon McClead 😩🤔
My 6 year old gets in the car after school some days, and the first thing she says is, “Mom, can we go to Cracker Barrel?”